Refund policy

Due to all items being handmade to order we offer a 24 hour cooling off period Should you change your mind about your purchase, we will need written or verbal communication from yourself ‘customer’

In extraordinary circumstances, If you are not happy with your purchase and wish to return your item once delivered please contact us within 14 days of the delivery date of the bed. We can then either refund or exchange the item to the value, however, this will incur a £150 handling fee to cover courier charges, we reserve the right to withdraw this offer.

Several types of goods are exempt from being returned. Mattresses are delivered in a sealed hygiene bag, once the seal is broken you are no longer able to return or exchange your mattress.

All items are to be returned to the Showroom

Fourgates Luxury Beds & Interiors

Fourgates Mill

Chorley Road

Westhoughton

BL5 3NB